Sellers
- Disconnect your WhatsApp number in your dashboard under WhatsApp. This removes our access to your WhatsApp Business account.
- To delete your account and all store data (products, contacts, conversations and orders), email support@example.com from your account email. We finish within 30 days and confirm by email.
Customers of a seller
Send STOP to the seller's WhatsApp number to stop marketing messages. To delete your conversation and order data, contact the seller, or email us with the seller's name and your phone number and we will help complete it.
Facebook sign-in
If you connected through Facebook, you can also remove Owlnit Assist from your Facebook settings under Apps and Websites. We delete the related data when Meta tells us about the removal.