The service
Owlnit Assist lets you connect your WhatsApp Business account, manage a product catalog, use an AI assistant to reply to customers, send checkout links and run broadcast campaigns.
Your responsibilities
- Follow the WhatsApp Business Messaging Policy, WhatsApp Commerce Policy and Meta's terms.
- Message only customers who opted in, and honour opt-out requests.
- Sell only lawful products and keep product information, prices and stock accurate.
- Review the AI assistant's settings. You remain responsible for messages sent from your number.
Meta charges
Meta charges for some WhatsApp messages, such as template messages. Meta bills these to your WhatsApp Business account, separately from your plan.
Plans and payment
Paid plans are billed in advance. Usage limits are shown on the pricing page. We may suspend accounts that are unpaid or break these terms.
Availability
We work to keep the service available but cannot guarantee it is uninterrupted. WhatsApp and AI providers are third-party services outside our control.
Liability
To the extent the law allows, our total liability is limited to the fees you paid in the three months before the claim.
Contact
Questions about these terms: support@example.com.